Privacy Policy

1percentpunt ("we", "us", "our") respects your privacy and is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains what personal information we collect, how we collect and use it, when we may disclose it, and how you can access or correct it.

We collect personal information reasonably necessary to provide and operate our subscription service. This typically includes: your name, email address, account credentials, billing information (processed by our payment provider), messaging platform handle (for delivery of Premium Content via Telegram or Discord), communications with us, and information about your interactions with our website and Content.

We do not knowingly collect personal information from individuals under the age of 18.

We collect personal information directly from you when you register an account, subscribe to a Membership, contact us, or otherwise interact with the Services.

We also collect information automatically through cookies, analytics tools and server logs when you visit our website, and from our third-party service providers (such as our payment processor confirming the outcome of a transaction).

Our website uses cookies and similar technologies to keep you signed in, remember your preferences, secure your session, and measure aggregate usage.

You can control cookies through your browser settings. Disabling essential cookies may prevent parts of the Services from functioning correctly.

We use privacy-respecting analytics tools to understand how visitors use our website in aggregate. This helps us improve performance, content and user experience. Analytics data is not used to identify individual visitors.

Subscription payments are processed by our third-party payment provider. Full card details are handled directly by that provider under their own privacy and security controls and are not stored on our servers.

We receive limited information from the payment provider necessary to manage your Membership, such as confirmation of payment, the last four digits of your card and expiry date.

We use your contact details to send you account, billing and service-related messages, as well as Content delivery through messaging platforms where you have chosen to receive it.

From time to time we may send you marketing or promotional communications. You can unsubscribe at any time using the link in those messages or by contacting us.

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. This includes encrypted transport (TLS), secure authentication, access controls and regular review of our systems.

No online service can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us of any suspected unauthorised access.

We may disclose personal information to trusted service providers who assist us in operating the Services, including hosting providers, payment processors, email delivery providers, messaging platforms, analytics providers and professional advisers.

These providers are only permitted to use your information for the purpose of providing services to us, and some may store or process information outside Australia. We take reasonable steps to ensure recipients handle your information consistently with the APPs.

We may also disclose information where required or authorised by Australian law, or to protect our rights, property or safety, or that of our Members or others.

You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate, out of date or incomplete, by contacting us at 1percentpunt@gmail.com.

We will respond to your request within a reasonable timeframe. Where we are unable to provide access or make a correction, we will explain our reasons in writing.

We retain personal information for as long as your account remains active and for a reasonable period afterwards to meet legal, tax, accounting and dispute-resolution obligations, or as otherwise required by law.

When personal information is no longer needed, we take reasonable steps to destroy or de-identify it.

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us at 1percentpunt@gmail.com with the details of your concern. We will acknowledge your complaint promptly and aim to resolve it within a reasonable time.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.

We may update this Privacy Policy from time to time to reflect changes in our practices or in the law. The current version will always be available on our website with the effective date shown above.

For any privacy-related enquiry, please contact us at 1percentpunt@gmail.com.